For most gyms, a handful of messages over a couple of weeks is plenty — and each one should give the person a reason to respond. There's no perfect number, but there is a point where persistence becomes noise.
A reasonable range
- Several touches in the first week, when interest is highest
- One or two more over the following week or two
- Then stop, and move the lead to a slower, occasional list
Signs you're overdoing it
- The messages say the same thing in slightly different words
- People reply “stop” or mark you as spam
- You keep messaging someone who already booked or declined
Rules that keep it respectful
- Stop the sequence immediately on a reply, booking or sign-up
- Honor opt-outs straight away
- Space messages out, and avoid sending late at night
- Vary the content — a tip, a class, a question — instead of repeating the pitch
For the full flow, see what a follow-up sequence looks like after a first visit, and how to keep automated messages human.
If you'd like an exact quote for a sequence built around your own numbers, Cenki can help.
CN Media builds follow-up with sensible limits for gyms — persistent enough to matter, polite enough to keep your reputation intact.
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